Our digital services include registration, licences, hosting and technical work. Cancellation and refunds are reviewed according to the service and delivery stage, rather than a physical-goods returns policy.
Before and after delivery
You can request cancellation before work starts or a third-party service is purchased. We explain any actual costs already committed with client approval and the amount that can be refunded. After work begins, we review completed and unperformed work and explain the proposed settlement.
Domain, licence and third-party fees also depend on provider cancellation rules disclosed in the quotation. Cancellation of a completed domain registration or licence purchase cannot be assumed; the order and its terms are checked.
How to request a review
Send the invoice reference, service and reason through support. We review the case and confirm the amount, refund method and expected timing before action. If delivery differs from agreed scope, we review correction or an appropriate settlement. Rights under applicable law remain protected.